Helotes, Texas
Most gutter failures in Helotes are not the gutter — they are a 5-inch gutter hung under a roof that sheds more water than it can carry, or three downspouts where the roof area needs five. We size the system to the roof first, then install it.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
If you are here, one of these is probably true
That is almost never debris. It is a 5-inch gutter under a roof that sheds more water than 5 inches can carry, or too few downspouts spread too far apart. Cleaning it again will not fix arithmetic.
Downspouts that discharge at the wall put thousands of gallons a year into the soil beside a slab — a genuinely expensive problem in this region of clay. Where the water goes after the gutter matters as much as the gutter.
Helotes sits on the Hill Country edge. Steep drives, tight staging and long carries are normal here, and a crew that has not planned for it does damage on the ground instead of on the roof.
Valleys fill, gutters block, and water backs up under the shingle courses. It is the most preventable roof failure in this city.
Elevated lots take wind that homes a mile away never feel. Ridge and starter course detail matters more here than the shingle brand does.
The larger custom homes often run three systems on a single structure. Every transition between them is a place a generalist gets wrong.
A gutter is a drainage calculation, not a trim detail. Roof area, pitch and downspout count decide whether it works. We do that arithmetic before we quote, and show you the numbers.
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Helotes sits in the northwest quadrant that took the worst of the 12 April 2016 hailstorm — the costliest hail event in Texas history at roughly $1.4 billion in insured losses, with stones measured up to four and a half inches. The heaviest core of that storm tracked over northwest San Antonio, and thousands of homes on this side of town were re-roofed in the eighteen months that followed. If your roof went on after 2016, it is probably a storm roof. If it did not, it has now been through that event and everything since.
Storm & hail damage
Repair & leaks
Our process
Four steps, the same way every time — so you always know what happens next.
STEP 1
We measure the roof area feeding each run and size the gutter and the number of downspouts to it, rather than defaulting to 5-inch everywhere.
→ A free inspection and a straight answer
STEP 2
Gutters hang on the fascia board. Any rotted or soft sections are replaced before hanging, because new gutters on bad fascia pull away.
→ Permit filed through MyGovernmentOnline and access planned for your lot
STEP 3
Seamless runs rolled to length at your house, so there are no mid-run joints — the place sectional gutters almost always start leaking.
→ Cleaned up and magnet-swept before we leave
STEP 4
Downspouts placed and extended to move water away from the foundation, then the whole system flow-tested before we leave.
→ We walk the finished roof with you
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Steeper Hill Country lots that make access, staging and debris control a real part of the job
Heavy oak cover dropping debris into valleys year-round
Wind exposure on the ridge lots north of Bandera Road
Mixed tile, metal and composition on the larger custom homes
Helotes grew mostly from the 1990s on, which puts a large share of the city on roofs between 15 and 30 years old.
Serving Helotes
Helotes sits in Bexar County, and we work across ZIP codes 78023, 78254. Our crews are in Helotes regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Helotes sits on the Hill Country edge and saw most of its residential growth from the 1990s onward. Steeper lots and heavy tree cover make access and debris management a bigger part of the job than they are further into town.
We regularly work in Sonoma Ranch, Iron Horse Canyon, Braun Station West, Ventana, Riverwalk at Helotes Creek and the surrounding neighbourhoods.
Permits & inspections
Helotes runs its permitting through the MyGovernmentOnline portal, where permits are applied for, paid, tracked and inspections scheduled. Confirm the exact scope for your roof with Development Services before work starts — we do this as part of the job.
Permitting authority
City of Helotes Development Services
210-695-5914
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
Under heavy tree cover they save real maintenance. On an open lot they are often an expense that never pays back, and a poorly chosen guard can make overflow worse in hard rain. We will tell you which situation you are in rather than selling them by default.
Helotes runs its permitting through the MyGovernmentOnline portal, where permits are applied for, paid, tracked and inspections scheduled. Confirm the exact scope for your roof with Development Services before work starts — we do this as part of the job. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
Yes, gutters are a standalone job. If a replacement is coming soon it is worth sequencing them together so the drip edge and gutter are detailed as one system, but there is no requirement to do both.
Most Helotes inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Helotes and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response