Timberwood Park, Texas
After a hail storm, Timberwood Park fills up with out-of-state trucks knocking on doors. We were here before the storm and we will be here after the claim closes. We document the damage properly, meet your adjuster on the roof, and repair what the storm actually broke.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
If you are here, one of these is probably true
Out-of-state crews follow hail across Texas, sign as many contracts as they can in three weeks, and are gone before the warranty means anything. Ask anyone at your door for a San Antonio address that existed before the storm.
Adjusters miss damage — soft metals, collateral, the second elevation nobody walked. A denial is not the end of it. We re-document the roof and file a supplement with photographs the carrier has to answer.
Heavy tree cover and long distances from the street change how a roof job has to be staged. Crews that have not worked out here damage lawns and irrigation getting to the house.
Bexar County does not regulate residential construction in unincorporated areas, so nobody inspects the work but you. The contractor is the entire quality control system.
The 1980s–2000s builds out here share very little. A roof scope that was right next door may be wrong at your address.
Sheltered on three sides and wide open on the fourth is common here, and the exposed elevation ages far faster than the rest.
The damage is the easy part. The claim is where {city} homeowners lose money — under-documented, under-scoped, and signed over to a crew that has left the state by the time it matters.
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Timberwood Park is on the far North Side, where spring supercells regularly clip the ridge lines. The 12 April 2016 hailstorm — the costliest in Texas history at roughly $1.4 billion, with stones to four and a half inches — reshaped the roofing picture across the whole metro, and this part of town has taken repeated smaller events since, including the hail that came through with the April 2024 cold front. Repeated moderate hail does not always break a shingle outright; it bruises the mat and shortens the life of the roof quietly.
Storm & hail damage
Repair & leaks
Our process
Four steps, the same way every time — so you always know what happens next.
STEP 1
We chalk test squares, count impacts per square, and photograph soft metals, vents and every elevation — the evidence a carrier actually acts on.
→ A free inspection and a straight answer
STEP 2
We help you open the claim with the documentation already assembled, so the first thing your carrier sees is a complete picture of the damage.
→ Access and staging planned for an acreage lot
STEP 3
We meet your adjuster on the roof and walk it together. Damage nobody points out is damage nobody pays for.
→ Lawn and irrigation protected, magnet-swept
STEP 4
We complete the approved scope, and when the approval misses real work we file the supplement rather than asking you to cover the difference.
→ We walk the finished roof with you
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Large acreage lots with heavy tree cover and long equipment runs from the street
1980s–2000s custom homes with roof geometry that varies house to house
No county building permit requirement, which makes the contractor the only quality control
Wind exposure across the open sections between tree stands
Timberwood Park housing from the 1980s through the 2000s puts most roofs here between 20 and 45 years old, on lots where nobody sees the damage from the road.
Serving Timberwood Park
Timberwood Park sits in Bexar County, and we work across ZIP codes 78260. Our crews are in Timberwood Park regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Timberwood Park is large-lot housing built mostly from the 1980s through the 2000s, spread across heavily treed acreage. Access and debris control matter here as much as the roof system.
We regularly work in Timberwood Park Estates, Ranches at Creekside, Bella Vista, Coles Crossing and the surrounding neighbourhoods.
Permits & inspections
Timberwood Park is unincorporated, so it falls under Bexar County rather than a city building department. The County states it does not have legal authority to regulate residential construction in unincorporated areas, which means a residential re-roof here generally does not require a county building permit. That does not change the code your roof should be built to, or your HOA’s architectural rules — and we build to code either way.
Permitting authority
Bexar County (unincorporated) — Code Enforcement & Inspections
210-335-6700
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
In Texas, weather claims are generally treated differently from liability claims, and rate changes usually follow area-wide loss patterns rather than your individual claim. We are roofers, not agents — ask your carrier directly, and be wary of anyone who pressures you to file before an inspection.
Timberwood Park is unincorporated, so it falls under Bexar County rather than a city building department. The County states it does not have legal authority to regulate residential construction in unincorporated areas, which means a residential re-roof here generally does not require a county building permit. That does not change the code your roof should be built to, or your HOA’s architectural rules — and we build to code either way. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
A denial is often a documentation problem rather than a damage problem. We re-inspect, photograph what the original report missed, and file a supplement or support a reinspection. Bring us the adjuster report and we will tell you honestly whether there is a case to make.
Most Timberwood Park inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Timberwood Park and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response