Alamo Ranch, Texas
After a hail storm, Alamo Ranch fills up with out-of-state trucks knocking on doors. We were here before the storm and we will be here after the claim closes. We document the damage properly, meet your adjuster on the roof, and repair what the storm actually broke.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
If you are here, one of these is probably true
Out-of-state crews follow hail across Texas, sign as many contracts as they can in three weeks, and are gone before the warranty means anything. Ask anyone at your door for a San Antonio address that existed before the storm.
Adjusters miss damage — soft metals, collateral, the second elevation nobody walked. A denial is not the end of it. We re-document the roof and file a supplement with photographs the carrier has to answer.
Alamo Ranch built out through the 2000s and 2010s. Those original roofs are now old enough that ordinary wear and hail damage are arriving at the same time.
Extremely common on this housing stock, and one of the leaks most often misdiagnosed as a roof problem when it is a transition problem.
Little mature tree shelter this far west means wind-driven rain hits the elevations directly. Sealed starter courses matter more than they would in town.
Depending on which side of the city limit your address sits on, your roof is permitted by San Antonio or falls under Bexar County. Getting that wrong stalls the job.
The damage is the easy part. The claim is where {city} homeowners lose money — under-documented, under-scoped, and signed over to a crew that has left the state by the time it matters.
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Alamo Ranch sits in the northwest quadrant that took the worst of the 12 April 2016 hailstorm — the costliest hail event in Texas history at roughly $1.4 billion in insured losses, with stones measured up to four and a half inches. The heaviest core of that storm tracked over northwest San Antonio, and thousands of homes on this side of town were re-roofed in the eighteen months that followed. If your roof went on after 2016, it is probably a storm roof. If it did not, it has now been through that event and everything since.
Storm & hail damage
Repair & leaks
Our process
Four steps, the same way every time — so you always know what happens next.
STEP 1
We chalk test squares, count impacts per square, and photograph soft metals, vents and every elevation — the evidence a carrier actually acts on.
→ A free inspection and a straight answer
STEP 2
We help you open the claim with the documentation already assembled, so the first thing your carrier sees is a complete picture of the damage.
→ We confirm whether your address permits through San Antonio or Bexar County
STEP 3
We meet your adjuster on the roof and walk it together. Damage nobody points out is damage nobody pays for.
→ Cleaned up and magnet-swept before we leave
STEP 4
We complete the approved scope, and when the approval misses real work we file the supplement rather than asking you to cover the difference.
→ We walk the finished roof with you
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
2000s–2010s builder roofs now old enough that hail damage and normal wear arrive together
Stucco-to-roof transitions that need proper counter-flashing and rarely got it
Wide open western exposure with little tree shelter from wind-driven rain
Whole streets that were roofed at the same time and are now failing at the same time
Alamo Ranch built out through the 2000s and 2010s, so a large share of the area is on original builder roofs that are now 12 to 25 years old.
Serving Alamo Ranch
Alamo Ranch sits in Bexar County, and we work across ZIP codes 78253, 78245, 78251. Our crews are in Alamo Ranch regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Alamo Ranch is one of the newer master-planned areas in Bexar County, built largely through the 2000s and 2010s. Those original builder roofs are now old enough that hail damage and end-of-life wear are starting to show up together.
We regularly work in Westpointe, Lorenzo Heights, Alamo Ranch Village, Silver Canyon, Trails of Alamo Ranch and the surrounding neighbourhoods.
Permits & inspections
Alamo Ranch is a large master-planned area on the far west side, and permitting depends on which side of the city limit a given address sits on. Addresses inside San Antonio city limits are permitted by the Development Services Department through the BuildSA portal; addresses in unincorporated Bexar County fall under the County, which does not regulate residential construction. We confirm which applies to your address before the job starts.
Permitting authority
City of San Antonio DSD or Bexar County, depending on the address
210-207-1111
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
In Texas, weather claims are generally treated differently from liability claims, and rate changes usually follow area-wide loss patterns rather than your individual claim. We are roofers, not agents — ask your carrier directly, and be wary of anyone who pressures you to file before an inspection.
Alamo Ranch is a large master-planned area on the far west side, and permitting depends on which side of the city limit a given address sits on. Addresses inside San Antonio city limits are permitted by the Development Services Department through the BuildSA portal; addresses in unincorporated Bexar County fall under the County, which does not regulate residential construction. We confirm which applies to your address before the job starts. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
A denial is often a documentation problem rather than a damage problem. We re-inspect, photograph what the original report missed, and file a supplement or support a reinspection. Bring us the adjuster report and we will tell you honestly whether there is a case to make.
Most Alamo Ranch inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Alamo Ranch and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response