Universal City, Texas
Most gutter failures in Universal City are not the gutter — they are a 5-inch gutter hung under a roof that sheds more water than it can carry, or three downspouts where the roof area needs five. We size the system to the roof first, then install it.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
If you are here, one of these is probably true
That is almost never debris. It is a 5-inch gutter under a roof that sheds more water than 5 inches can carry, or too few downspouts spread too far apart. Cleaning it again will not fix arithmetic.
Downspouts that discharge at the wall put thousands of gallons a year into the soil beside a slab — a genuinely expensive problem in this region of clay. Where the water goes after the gutter matters as much as the gutter.
Much of Universal City predates 1985. The original plank decking often will not hold a modern nailing pattern, which has to be addressed before shingles go on.
Chimney and sidewall details on this stock were built to an older practice. They are the most common entry point we find on Randolph-era homes.
Attics here were rarely designed to the intake and exhaust ratios a modern shingle warranty assumes. Heat does the rest.
On the oldest streets we regularly find more than one previous roof still in place. Every one of them is weight the decking has been carrying for decades.
A gutter is a drainage calculation, not a trim detail. Roof area, pitch and downspout count decide whether it works. We do that arithmetic before we quote, and show you the numbers.
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Universal City sits on the northeast side, the other half of the area that took the worst of the 12 April 2016 hailstorm — the costliest hail event in Texas history at roughly $1.4 billion in insured losses, with stones up to four and a half inches. That storm and the wider 2016 season, which pushed statewide Texas hail losses past $5 billion, put new roofs on a very large share of the housing out here. Many of those roofs are now approaching a decade old.
Storm & hail damage
Repair & leaks
Our process
Four steps, the same way every time — so you always know what happens next.
STEP 1
We measure the roof area feeding each run and size the gutter and the number of downspouts to it, rather than defaulting to 5-inch everywhere.
→ A free inspection and a straight answer
STEP 2
Gutters hang on the fascia board. Any rotted or soft sections are replaced before hanging, because new gutters on bad fascia pull away.
→ We pull the permit — so the liability is ours, not yours
STEP 3
Seamless runs rolled to length at your house, so there are no mid-run joints — the place sectional gutters almost always start leaking.
→ Cleaned up and magnet-swept before we leave
STEP 4
Downspouts placed and extended to move water away from the foundation, then the whole system flow-tested before we leave.
→ We walk the finished roof with you
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Housing from the 1950s–1980s Randolph era with original decking and undersized ventilation
Older plank decking with gaps too wide for modern nailing patterns
Chimney and vent flashing installed before modern step-flashing practice
Multiple roofing generations layered over one another on the oldest streets
Much of Universal City’s housing predates 1985, so what sits under the shingles — decking, ventilation, flashing practice — is usually the deciding factor in a re-roof.
Serving Universal City
Universal City sits in Bexar County, and we work across ZIP codes 78148. Our crews are in Universal City regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Universal City grew up around Randolph Air Force Base, and much of its housing dates to the 1950s through the 1980s — older decking and older ventilation details that are worth looking at closely during a re-roof.
We regularly work in Northview, Coronado Village, Village Oaks, Olympia Hills and the surrounding neighbourhoods.
Permits & inspections
Universal City issues roofing permits through Development Services at City Hall, 2150 Universal City Blvd. Inspections are called in on a dedicated line (210-659-0333, ext. 444). A homeowner may pull their own roofing permit, but doing so makes them fully responsible for the project — which is one reason we pull it ourselves.
Permitting authority
City of Universal City Development Services
210-659-0333 ext. 723
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
Under heavy tree cover they save real maintenance. On an open lot they are often an expense that never pays back, and a poorly chosen guard can make overflow worse in hard rain. We will tell you which situation you are in rather than selling them by default.
Universal City issues roofing permits through Development Services at City Hall, 2150 Universal City Blvd. Inspections are called in on a dedicated line (210-659-0333, ext. 444). A homeowner may pull their own roofing permit, but doing so makes them fully responsible for the project — which is one reason we pull it ourselves. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
Yes, gutters are a standalone job. If a replacement is coming soon it is worth sequencing them together so the drip edge and gutter are detailed as one system, but there is no requirement to do both.
Most Universal City inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Universal City and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response