Helotes, Texas
Leaks, hail damage, missing shingles — inspected free, repaired fast, and backed by warranty. If a repair will fix it, we will tell you. We do not sell Helotes homeowners a replacement they do not need.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
If you are here, one of these is probably true
Sometimes that is true. Often it is not. A section of failed flashing or two dozen wind-lifted shingles is a repair, not a replacement, and we will show you the photographs that prove which one you are looking at.
Water rarely enters where the stain appears — it runs along decking and rafters first. A patch placed over the symptom instead of the entry point was always going to fail in the next hard rain.
Helotes sits on the Hill Country edge. Steep drives, tight staging and long carries are normal here, and a crew that has not planned for it does damage on the ground instead of on the roof.
Valleys fill, gutters block, and water backs up under the shingle courses. It is the most preventable roof failure in this city.
Elevated lots take wind that homes a mile away never feel. Ridge and starter course detail matters more here than the shingle brand does.
The larger custom homes often run three systems on a single structure. Every transition between them is a place a generalist gets wrong.
We inspect before we quote. We tell you what we actually find, repair what needs repairing, and say so plainly when the roof is fine — even though that is the visit we do not get paid for.
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Helotes sits in the northwest quadrant that took the worst of the 12 April 2016 hailstorm — the costliest hail event in Texas history at roughly $1.4 billion in insured losses, with stones measured up to four and a half inches. The heaviest core of that storm tracked over northwest San Antonio, and thousands of homes on this side of town were re-roofed in the eighteen months that followed. If your roof went on after 2016, it is probably a storm roof. If it did not, it has now been through that event and everything since.
Storm & hail damage
Repair & leaks
Our process
Four steps, the same way every time — so you always know what happens next.
STEP 1
We get on the roof — not just the driveway — photograph what we find and trace the leak back to where water is actually getting in.
→ A free inspection and a straight answer
STEP 2
A written quote for what needs repairing, and a plain statement of what does not. If the roof has years left, we say so.
→ Permit filed through MyGovernmentOnline and access planned for your lot
STEP 3
Most repairs are a single day. Materials are matched to the existing roof so the repair does not announce itself from the street.
→ Cleaned up and magnet-swept before we leave
STEP 4
Photographs of the finished work, the warranty in writing, and a walk of the repair with you before we leave.
→ We walk the finished roof with you
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Steeper Hill Country lots that make access, staging and debris control a real part of the job
Heavy oak cover dropping debris into valleys year-round
Wind exposure on the ridge lots north of Bandera Road
Mixed tile, metal and composition on the larger custom homes
Helotes grew mostly from the 1990s on, which puts a large share of the city on roofs between 15 and 30 years old.
Serving Helotes
Helotes sits in Bexar County, and we work across ZIP codes 78023, 78254. Our crews are in Helotes regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Helotes sits on the Hill Country edge and saw most of its residential growth from the 1990s onward. Steeper lots and heavy tree cover make access and debris management a bigger part of the job than they are further into town.
We regularly work in Sonoma Ranch, Iron Horse Canyon, Braun Station West, Ventana, Riverwalk at Helotes Creek and the surrounding neighbourhoods.
Permits & inspections
Helotes runs its permitting through the MyGovernmentOnline portal, where permits are applied for, paid, tracked and inspections scheduled. Confirm the exact scope for your roof with Development Services before work starts — we do this as part of the job.
Permitting authority
City of Helotes Development Services
210-695-5914
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
It depends on the age of the system and how localized the failure is. A roof with most of its life left and one failed area is worth repairing. A roof at the end of its service life with damage in several places is money spent twice. We tell you which one you have, in writing, before you decide.
Helotes runs its permitting through the MyGovernmentOnline portal, where permits are applied for, paid, tracked and inspections scheduled. Confirm the exact scope for your roof with Development Services before work starts — we do this as part of the job. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
We match the existing shingle line and color as closely as the manufacturer still produces it. On an older roof, weathering means a repair is usually visible up close and rarely visible from the street. We will tell you beforehand which of those to expect.
Most Helotes inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Helotes and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response