New Braunfels, Texas
Storm and Hail Damage Roof Repair in New Braunfels, TX
After a hail storm, New Braunfels fills up with out-of-state trucks knocking on doors. We were here before the storm and we will be here after the claim closes. We document the damage properly, meet your adjuster on the roof, and repair what the storm actually broke.
- Free documented storm inspection
- We meet your adjuster on the roof
- San Antonio based since 2010 — not a storm chaser
Free inspection in New Braunfels
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
20+ years of experience · family-owned since 2010
If you are here, one of these is probably true
What actually goes wrong after a storm in New Braunfels
Someone knocked on your door the day after the storm
Out-of-state crews follow hail across Texas, sign as many contracts as they can in three weeks, and are gone before the warranty means anything. Ask anyone at your door for a San Antonio address that existed before the storm.
Your claim was denied, or approved for far too little
Adjusters miss damage — soft metals, collateral, the second elevation nobody walked. A denial is not the end of it. We re-document the roof and file a supplement with photographs the carrier has to answer.
A subdivision that ages as one roof
New Braunfels grew faster than almost anywhere in the country through the 2010s. Thousands of roofs went on within a few years of each other, so they reach the end of their life together — and the door-knocking follows.
Gruene and downtown are not production work
The historic core needs detail work that a crew set up for new subdivision roofs is not equipped to do. Matching a historic profile is a different job from covering a tract home.
A permit the city actually tracks
New Braunfels requires a permit to repair, alter or replace a roof, submitted through the City’s online portal. An unpermitted re-roof is a problem that surfaces later, usually at resale.
The porch that should never have been shingled
Low-slope porch and patio tie-ins get shingled below the pitch shingles are rated for. They leak, they get patched, they leak again — the fix is a different system, not more sealant.
The damage is the easy part. The claim is where {city} homeowners lose money — under-documented, under-scoped, and signed over to a crew that has left the state by the time it matters.
Why homeowners trust us
Credentials you can actually verify
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Storm damage is its own problem — and its own process
New Braunfels is on the far North Side, where spring supercells regularly clip the ridge lines. The 12 April 2016 hailstorm — the costliest in Texas history at roughly $1.4 billion, with stones to four and a half inches — reshaped the roofing picture across the whole metro, and this part of town has taken repeated smaller events since, including the hail that came through with the April 2024 cold front. Repeated moderate hail does not always break a shingle outright; it bruises the mat and shortens the life of the roof quietly.
Storm & hail damage
We document the damage and work with your insurer
- Full photo documentation of every impact point
- We meet your adjuster on the roof
- Repair or replacement scoped to what the claim covers
Repair & leaks
Straightforward repairs, priced and scheduled fast
- Leak detection and tracing to the real entry point
- Shingle, tile, flashing, vent and skylight repairs
- Warranty-backed work by our own crews
Our process
The Bondoc Standard
Four steps, the same way every time — so you always know what happens next.
STEP 1
Documented Inspection
We chalk test squares, count impacts per square, and photograph soft metals, vents and every elevation — the evidence a carrier actually acts on.
→ A free inspection and a straight answer
STEP 2
We File With You
We help you open the claim with the documentation already assembled, so the first thing your carrier sees is a complete picture of the damage.
→ Permit filed through the City’s online portal
STEP 3
The Adjuster Meeting
We meet your adjuster on the roof and walk it together. Damage nobody points out is damage nobody pays for.
→ Cleaned up and magnet-swept before we leave
STEP 4
Repair, and Supplement If Needed
We complete the approved scope, and when the approval misses real work we file the supplement rather than asking you to cover the difference.
→ We walk the finished roof with you
What our storm damage repair covers
- Hail impact documentation and chalked test squares
- Wind-lifted, creased and missing shingle repair
- Emergency tarping and water intrusion control
- Supplements when the approved scope misses real work
On the ground
What we actually see on New Braunfels roofs
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Whole subdivisions built within a few years of each other, aging out of their roofs together
Historic Gruene and downtown homes needing detail work no production crew is set up for
Storm roofs installed fast during the growth boom, some of them very badly
Low-slope porch and patio tie-ins that were shingled when they should have been a membrane
New Braunfels spent the 2010s among the fastest-growing cities in the country. Tens of thousands of roofs went on within a few years of each other, which means they are also aging out within a few years of each other — your neighbour’s new roof is not a coincidence.
Serving New Braunfels
What storm damage repair in New Braunfels actually involves
New Braunfels straddles Comal and Guadalupe counties, and we work across ZIP codes 78130, 78132. Our crews are in New Braunfels regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
New Braunfels spent the 2010s among the fastest-growing cities in the country, which left it with an unusual split — historic Gruene and downtown homes that need careful detail work, and tens of thousands of subdivision roofs all installed within a few years of each other and now ageing out together.
We regularly work in Gruene, Vintage Oaks, Havenwood, Veramendi, Meyer Ranch, Solms and the surrounding neighbourhoods.
Permits & inspections
New Braunfels permit requirements
New Braunfels requires a permit to repair, alter or replace a roof, and roofing is one of the residential permit types submitted through the City’s Online Permit Portal. The City’s ordinance language covers any work to construct, enlarge, alter, repair, move or demolish a structure, which includes a re-roof.
Permitting authority
City of New Braunfels Building Division
830-221-4000
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
Frequently Asked Questions
In Texas, weather claims are generally treated differently from liability claims, and rate changes usually follow area-wide loss patterns rather than your individual claim. We are roofers, not agents — ask your carrier directly, and be wary of anyone who pressures you to file before an inspection.
New Braunfels requires a permit to repair, alter or replace a roof, and roofing is one of the residential permit types submitted through the City’s Online Permit Portal. The City’s ordinance language covers any work to construct, enlarge, alter, repair, move or demolish a structure, which includes a re-roof. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
A denial is often a documentation problem rather than a damage problem. We re-inspect, photograph what the original report missed, and file a supplement or support a reinspection. Bring us the adjuster report and we will tell you honestly whether there is a case to make.
Most New Braunfels inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
Get a free roof inspection in New Braunfels — and an honest answer
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving New Braunfels and the greater San Antonio area since 2010
Bondoc Roofing
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response