Shavano Park, Texas
After a hail storm, Shavano Park fills up with out-of-state trucks knocking on doors. We were here before the storm and we will be here after the claim closes. We document the damage properly, meet your adjuster on the roof, and repair what the storm actually broke.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
If you are here, one of these is probably true
Out-of-state crews follow hail across Texas, sign as many contracts as they can in three weeks, and are gone before the warranty means anything. Ask anyone at your door for a San Antonio address that existed before the storm.
Adjusters miss damage — soft metals, collateral, the second elevation nobody walked. A denial is not the end of it. We re-document the roof and file a supplement with photographs the carrier has to answer.
Multiple planes, long valleys and mixed materials on a single structure. An accurate scope is worth considerably more here than a fast quote.
Where two systems meet is where the roof is decided. Those transitions need someone who has detailed all three.
Shavano Park’s ordinance exempts general maintenance up to ten percent of the roof surface, and requires a permit beyond it. That threshold is easy to cross without realising.
On a large roof, a valley done adequately still fails. It just takes longer to show up.
The damage is the easy part. The claim is where {city} homeowners lose money — under-documented, under-scoped, and signed over to a crew that has left the state by the time it matters.
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Hail country
Shavano Park sits in the northwest quadrant that took the worst of the 12 April 2016 hailstorm — the costliest hail event in Texas history at roughly $1.4 billion in insured losses, with stones measured up to four and a half inches. The heaviest core of that storm tracked over northwest San Antonio, and thousands of homes on this side of town were re-roofed in the eighteen months that followed. If your roof went on after 2016, it is probably a storm roof. If it did not, it has now been through that event and everything since.
Storm & hail damage
Repair & leaks
Our process
Four steps, the same way every time — so you always know what happens next.
STEP 1
We chalk test squares, count impacts per square, and photograph soft metals, vents and every elevation — the evidence a carrier actually acts on.
→ A free inspection and an accurate scope, not a fast quote
STEP 2
We help you open the claim with the documentation already assembled, so the first thing your carrier sees is a complete picture of the damage.
→ Permit and contractor registration handled through MyGovernmentOnline
STEP 3
We meet your adjuster on the roof and walk it together. Damage nobody points out is damage nobody pays for.
→ Cleaned up and magnet-swept before we leave
STEP 4
We complete the approved scope, and when the approval misses real work we file the supplement rather than asking you to cover the difference.
→ We walk the finished roof with you
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Large-lot estate roofs with multiple planes, long valleys and mixed materials
Tile and metal sections sitting alongside composition on the same structure
Long runs where flashing and valley detail decide whether the roof lasts
Ordinance limiting permit-free maintenance to ten percent of the roof surface
Estate roofs here are often 20 to 40 years old and more complex than a subdivision roof, which makes an accurate scope worth more than a fast quote.
Serving Shavano Park
Shavano Park sits in Bexar County, and we work across ZIP codes 78231, 78230. Our crews are in Shavano Park regularly — we are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Shavano Park is large-lot estate housing, and roof systems here are often more complex than a standard subdivision roof — multiple planes, longer valleys, tile and metal alongside composition.
We regularly work in Bentley Manor, Huntington, Shavano Creek, Shavano Highlands, The Bluffs of Lost Creek and the surrounding neighbourhoods.
Permits & inspections
Shavano Park’s ordinance is specific: general roof maintenance not exceeding ten percent of the total roof surface does not require a permit, but re-roofing does. The City enforces the 2021 ICC codes and takes contractor registrations and permit applications through MyGovernmentOnline. The permit office is at 900 Saddletree Court.
Permitting authority
City of Shavano Park Development Services
We pull the permit and schedule the inspections as part of the job — you do not need to deal with the city.
Before you call anyone
In Texas, weather claims are generally treated differently from liability claims, and rate changes usually follow area-wide loss patterns rather than your individual claim. We are roofers, not agents — ask your carrier directly, and be wary of anyone who pressures you to file before an inspection.
Shavano Park’s ordinance is specific: general roof maintenance not exceeding ten percent of the total roof surface does not require a permit, but re-roofing does. The City enforces the 2021 ICC codes and takes contractor registrations and permit applications through MyGovernmentOnline. The permit office is at 900 Saddletree Court. Bondoc Roofing pulls the permit and schedules the inspections as part of the job.
A denial is often a documentation problem rather than a damage problem. We re-inspect, photograph what the original report missed, and file a supplement or support a reinspection. Bring us the adjuster report and we will tell you honestly whether there is a case to make.
Most Shavano Park inspections are booked within 48 hours. Emergency and storm response is available 24/7 — if water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We document every impact point with photographs, meet your adjuster on the roof, and scope the repair or replacement to what the claim actually covers. Storm work is a large part of what we do in this market.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Shavano Park and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response