Universal City, Texas
Repairs, replacements, storm and hail claims, gutters and siding — for Universal City homeowners, from a family-owned San Antonio company that has been here since 2010. Free inspections, warranty-backed work, and an honest answer either way.
No obligation. No pressure. Most inspections booked within 48 hours.
4.9 rating, 1,200+ Google reviews
GAF Master Elite — top 2% of US roofers
Family-owned in San Antonio since 2010
What we do here
Leaks, hail damage, missing shingles and flashing — traced to the real entry point and repaired with a warranty behind it.
Full tear-off, decking inspection and a system installed to manufacturer spec by a GAF Master Elite contractor.
We document every impact point, meet your adjuster on the roof and scope the work to what the claim actually covers.
Water coming in now? 24/7 response, emergency tarping and documentation from the first visit.
Documentation, the adjuster meeting and supplements when the approved scope misses real work.
Standing seam and exposed-fastener systems detailed for Texas heat and hail.
A free, honest inspection — including the answer that your roof is fine, when that is the answer.
Gutter installation, repair and cleaning, sized to the roof that feeds them.
Siding repair and installation, including hail-damaged elevations handled alongside the roof claim.
Ridge vents, turbines and powered ventilation — the part of a roof system most often got wrong.
Scheduled maintenance that catches the small things while they are still small.
If you are here, one of these is probably true
Much of Universal City predates 1985. The original plank decking often will not hold a modern nailing pattern, which has to be addressed before shingles go on.
Chimney and sidewall details on this stock were built to an older practice. They are the most common entry point we find on Randolph-era homes.
Attics here were rarely designed to the intake and exhaust ratios a modern shingle warranty assumes. Heat does the rest.
On the oldest streets we regularly find more than one previous roof still in place. Every one of them is weight the decking has been carrying for decades.
None
Why homeowners trust us
This team of roofers and service is always top notch!!! Straight, honest and communication is the best! Whether it’s my personal home or other friends and family they always treat people right.
Benjamin Godina
I want to give a big shoutout to Bondoc Roofing! You can tell it’s not just a job for them, which made me feel even more comfortable with doing business with them. Contact Bondoc Roofing for all your roofing needs. I swear you won’t regret it!
Tony Villarreal
Hands down the best ever service I have ever experienced with a San Antonio business! Mike was excellent! Mike explained the process of repair on my roof, followed up with an email addressing who would do the repairs and 3 days later a technician showed up!
Mike L.
Serving Universal City
Universal City sits in Bexar County, and we work across ZIP codes 78148. We are a San Antonio company, not an out-of-state outfit that showed up after the last hail event.
Universal City grew up around Randolph Air Force Base, and much of its housing dates to the 1950s through the 1980s — older decking and older ventilation details that are worth looking at closely during a re-roof.
We regularly work in Northview, Coronado Village, Village Oaks, Olympia Hills and the surrounding neighbourhoods.
Permits & inspections
Universal City issues roofing permits through Development Services at City Hall, 2150 Universal City Blvd. Inspections are called in on a dedicated line (210-659-0333, ext. 444). A homeowner may pull their own roofing permit, but doing so makes them fully responsible for the project — which is one reason we pull it ourselves.
Permitting authority
City of Universal City Development Services
210-659-0333 ext. 723
On the ground
Every part of this metro has its own failure pattern. These are the ones that come up again and again on this side of town.
Housing from the 1950s–1980s Randolph era with original decking and undersized ventilation
Older plank decking with gaps too wide for modern nailing patterns
Chimney and vent flashing installed before modern step-flashing practice
Multiple roofing generations layered over one another on the oldest streets
Much of Universal City’s housing predates 1985, so what sits under the shingles — decking, ventilation, flashing practice — is usually the deciding factor in a re-roof.
Hail country
Universal City sits on the northeast side, the other half of the area that took the worst of the 12 April 2016 hailstorm — the costliest hail event in Texas history at roughly $1.4 billion in insured losses, with stones up to four and a half inches. That storm and the wider 2016 season, which pushed statewide Texas hail losses past $5 billion, put new roofs on a very large share of the housing out here. Many of those roofs are now approaching a decade old.
Storm & hail damage
Repair & leaks
Before you call anyone
Universal City issues roofing permits through Development Services at City Hall, 2150 Universal City Blvd. Inspections are called in on a dedicated line (210-659-0333, ext. 444). A homeowner may pull their own roofing permit, but doing so makes them fully responsible for the project — which is one reason we pull it ourselves.
Most Universal City inspections are booked within 48 hours, and storm response is available 24/7. If water is actively coming into the house, call (210) 896-3209 rather than filling in the form.
Yes. We photograph every impact point, meet your adjuster on the roof, and scope the work to what the claim actually covers.
At Bondoc Roofing, we only hire fully trained, licensed, and insured roofing contractors, so you can rest assured that your roof repairs are being handled by experts. Our roofing technicians will arrive on time, ready to assess your roof, and plan on working on it as soon as possible.
Many neighbourhoods here have architectural rules covering shingle colour and material, and some require approval before work starts. We will tell you whether yours does and work to the approved colour list — it is a common reason a roof has to be redone at the contractor’s expense.
Texas policies generally give you a limited window from the date of loss, and the exact deadline is in your policy — not something a roofer should guess at. The practical advice is not to wait: the longer the gap between the storm and the inspection, the harder the claim is to substantiate.
Roofing runs year-round here. The busiest stretch is the weeks after a spring hail event, when every crew in the metro is booked and out-of-state crews arrive. Late autumn and winter usually mean shorter lead times and the same workmanship.
Next step
No obligation, no pressure, and no push toward a replacement you do not need. If a repair is the right call, that is what we will quote.
Financing available · Warranty-backed work · Serving Universal City and the greater San Antonio area since 2010
10127 Morocco St #195
San Antonio, TX 78216
Phone
(210) 896-3209
Availability
24/7 for storm and emergency response